Thank you very much for visiting the HAL Laboratory website (https://www.hallab.co.jp/, hereinafter referred to as "our website"). Our website is managed and operated by HAL Laboratory (hereinafter referred to as "our company").

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Frequently Asked Questions

The following is a list of frequently asked questions. Please read this list before inquiring with us.

Please contact Nintendo directly regarding products published by Nintendo.

Please contact the publisher or operating company for each product or event. Information about "Kirby" can also be found at the "KIRBY PORTAL".

We apologize for the inconvenience, but please use the website below to contact us or inquire about defects.
Part Time UFO

We are sorry to say that we do not offer a work-study program or a company tour.

Inquiries to which we do not reply

We do not reply to or respond to the following inquiries on an individual basis. We thank you for your understanding.

  • Impressions or opinions about our works from customer
    Thank you for your support. We always read impressions and opinions received from our customers. However, because we receive such a large number of these messages, we do not reply to or respond to them on an individual basis. We apologize, and thank you for your understanding.
  • Proposals such as ideas and plans from customer
    Generally, we do not accept ideas, concepts, memos, drawings, or other suggestions regarding new products, technologies, designs, marketing, or other such matters from customers. For details, please see our "Site Policy".

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